Why Does My Phone Screen Go Black During A Call. We have to push the power button to turn the screen back on then end call. Ive reset my phone.
The problem is when you make a call it turn the screen black and you cant have it back. Some have it that the phone just went off amidst normal usage. When I or my wife make a call the screen goes black while we are talking.
Symptoms Phone will ring or vibrate Option to answer or decline the call does not appear Screen remains black Environment Moto X4 Moto E4 Moto E4 Plus Moto E5 Play Moto G4 Moto G4 Plus Moto G6 M.
Some have it that the phone just went off amidst normal usage. I found out that i dont have the problem IF im the one who started the call. The problem is when you make a call it turn the screen black and you cant have it back. It happens to me when I use the 3D touch with the app by phone and I call a person I have among the favorites.